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Terms & Conditions

The Encephalitis Society website is covered by a disclaimer and protected by copyright laws.

This website is for information purposes only.

We do not give medical advice. The information provided on is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her physician.

You may use extracts from this website for your own personal use, as long as you credit us as the source of the information. You must not use extracts from this website for commercial purposes without The Encephalitis Society's permission. We try to make sure our content is up-to-date and as accurate as possible. We accept no responsibility for any error or omission. We are not responsible for the content of websites we link to, or that link to us. We are not liable for the results of any action you take based on the information on this site.

Any information collected by our website, such as email address, will never be passed on to any third party, unless required by law

All brand names and trademarks used on the site are the trademarks, service marks or trade names of their respective owners. We do not recommend any of the products mentioned on this site, unless indicated. The opinions expressed are not necessarily those of the organisation.

We do not display advertising banners and do not host any other form of advertisement. Our website hosts links to some sites that give donations to The Encephalitis Society when our visitors use these links. We do not control these sites and our editorial content is free of any commercial influence.

This website is subject to the laws of England and Wales. Any legal disputes concerning the site will be settled only in the courts of these countries.

The Encephalitis Society, 32 Castlegate, Malton, North Yorkshire YO17 7DT, UNITED KINGDOM

Information: +44 (0) 1653 699 599 Administration: +44 (0) 1653 692 583 Fax: +44 (0) 1653 698 551 Email: Website:

The Encephalitis Society is the operating name of the Encephalitis Support Group, which is a Charitable Company Limited by Guarantee. Registered Charity No: 1087843. Company, registered in England and Wales No: 4189027. Registered Office, as above.

Email Disclaimer

The information in this email is confidential and intended solely for the use of the individual to whom it is addressed.  It may also be privileged.  If you are not the intended recipient, please notify us immediately on         +44 (0)1653 692583 and delete this message from your computer.  You may not copy, print or forward the email, or rely on it, use it, or disclose its contents to any other person.

Whilst we use up to date antivirus software we advise you to carry out your own virus checks as we do not accept any liability or responsibility for any loss or damage caused by viruses transmitted through this email or any attachment.

Privacy Policy

To download the policy please click here.


The Encephalitis Society is committed to protecting the privacy of those who visit our website. The following information explains what information we compile, what information we keep and how we use that information.

What information do we compile?

We do not collect and store information on our website unless you use any of the email facilities or forms within our sites. If you use these facilities and forms we will record your email address, your name and, where relevant, your postal address to enable us to provide information or services requested. If you join The Encephalitis Society, we keep your name and your contact details on record in order to service your Membership.

If you use our Support Service we collect information about your condition (Encephalitis), the after-effects, your age and a history of your contacts with us. If you would prefer not to have your information stored, please let us know. This will not prevent you from using our services.

What do we do with the information we collect?

Your name and contact details will be used to enable us to provide you with information and services requested. We may also use your information to contact you or to provide you with information we think would be of particular interest. You can cancel this at any time by contacting us and opting out from our mailing service or only from some parts of it.

Information about your condition, after-effects and the diary log of your contact with us helps us to monitor and tailor our services to specific needs of our audience and provide you with the best services.

Your information will NOT be shared with anyone or any organisation outside The Encephalitis Society unless required by law. We do not sell or rent your information to anyone.

Use of Cookies

Information is automatically retrieved on your browsing behaviour through our website. This information does not enable us or any third parties to identify you personally in any way, but does allow us to track usage of our website. We use this information to further improve the website.

Cookies themselves only record which areas of the site have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time, although this of course means that certain personalised services cannot then be provided to that user.

Even assuming you have not set your computer to reject cookies, you can browse our site anonymously until such time as you register for services provided by The Encephalitis Society.

Google Analytics

Currently we are using Google Analytics to analyze the audience of the website and improve our content. No personal information is collected from Google Analytics. For further information on the privacy policy concerning Google Analytics, please go here,

Our Information

The information contained on our website is supplied by The Encephalitis Society for individuals seeking to find out more about Encephalitis, the work of The Encephalitis Society and how to get involved.

While we try hard to ensure the accuracy of the information, The Encephalitis Society cannot be held responsible for the consequences of any actions arising from the use of information gained from this website. Please see the website's Terms and Conditions.

Data protection policy

The Encephalitis Society is committed to protecting your privacy and to processing your personal data in accordance with the Data Protection Act 1998. We are committed to safeguard your personal information. We have put in place appropriate procedures to secure the information we collect on our website.

Access to your personal information

You have the right to request a copy of the personal information which The Encephalitis Society holds about you and to have any inaccuracies corrected. Please address requests to

Moderation Statement

 The Encephalitis Society and Social Media –Moderation Statement

The Encephalitis Society utilises social media (Facebook, Twitter, YouTube and LinkedIn) to quickly and efficiently send updates and information to our Members and anyone with an interest in Encephalitis and our work. This is a quick method of engaging with a large number of people. We do not provide support and information directly through social media, but we signpost people to our support and information services.

The Encephalitis Society reserves the right to monitor all messages on its Facebook page and all replies to its tweets. The Encephalitis Society reserves the right to block individuals from following The Encephalitis Society on Twitter or Facebook without prior notice if their posts/tweets contain the following:

  • Commercial endorsements of products, services, organisations, or other entities
  • Content that infringes on copyrights
  • Discriminatory, racist, abusive, obscene, inflammatory, unlawful, or otherwise objectionable statements, language, or content
  • Solicitations of funds with exception of solicitation of contributions for any fundraising activities
  • Confidential information about other people without their agreement
  • Medical advice

The CEO has the overall responsibility for the Society’s Facebook page and Twitter accounts.  The Communication Coordinator checks daily the content of the Facebook and Twitter account.



The Encephalitis Society is the operating name of the Encephalitis Support Group which is a registered Charity and Company Limited by Guarantee.

Registered in England and Wales No. 4189027. Registered Office as above. Registered Charity No. 1087843.